Talk to Tuscany: what it is and how it works

Talk to Tuscany is a community based customer care service about Tuscany. In few words it offers tips, answers and advice about your trip to Tuscany. Let’s go in-depth to understand how this service work and how it can be useful for you.

If you’re coming to Tuscany but you don’t know where to find the answers to your questions, if you want to get information from experts or to speak with locals but you don’t know how to get in touch with them…then, Talk to Tuscany is the solution.

Talk to Tuscany is the answer to all these questions. This service is free and anyone can ask or answer questions about Tuscany.


How it works

Questions and answers on Talk to Tuscany become part of a sensitive database able to answer independently when it records similar questions. Questions and answers from users that address to the system are indexed by Google and thus become visible to users profiles. This means that you can read the question even though you’re not logged in.

If you want to ask questions, instead, first of all you have to be registered. You can log in with your Facebook or Twitter account or in few minutes by writing your name, email, telephone, country and password. Questions must contain more than 3 words and tags (to enable other users to find your question). You can edit or delete your question after publishing it.

If you want to answer a question, you have to click on the question itself, fill the box and submit the answer. You can also use the advanced formatting with bold, italics and underlined letters, links, bullet lists and so on. You can post your answer also on Facebook or Twitter checking the little box under the answer.

Answers can be rated by simply selecting the ‘Great Answer’ or ‘Not Helpful’ icons at the bottom left corner of each answer section.

In the section “profile” you can update your information. You can also manage your notifications in order to receive emails from Talk to Tuscany. You can unsubscribe at any moment.



Finally, here are few words about badges. Using Talk to Tuscany allows you to gain badges. This is because the more you use it; the more people trust what you say. Badges are based on how many log in you’ve done, how many answers you’ve given, the ratings that other give to you and so on.

And now… join us on Talk to Tuscany!

For detailed and additional information have a look at the guide.